Support services

1800RESPECT (1800 737 732)

The national domestic, family and sexual violence counselling, information and support service.  

24 hours, 7 days a week.  

Call 1800 737 732, Text 0458 737 732 or  visit www.1800RESPECT.org.au for online chat and video call services. 

Sexual Violence Support

If you are at risk or experiencing sexual violence or need someone to turn to, there are multiple specialist services available across Australia.

These organisations offer a variety of services including emergency and crisis care, information and advocacy, and counselling and support.

Visit www.nasasv.org.au/support-directory to find a sexual violence support service in your state or territory.

Lifeline (13 11 14)

A national charity providing all Australians experiencing emotional distress with access to 24 hour crisis support and suicide prevention services.  

24 hours, 7 days a week. 

www.lifeline.org.au

13Yarn (13 92 76)

A national crisis support line for mob who are feeling overwhelmed or having difficulty coping.  

24 hours, 7 days a week.  

www.13yarn.org.au 

Mensline Australia (1300 78 99 78)

Provides national telephone and online support, and an information and referral service for men with family and relationship concerns, including men experiencing domestic violence.  

24 hours, 7 days a week. 

www.mensline.org.au 

Men’s Referral Service (1300 766 491)

The Men’s Referral Service is the national counselling, information and referral service for men who use violence and abuse to change their behaviour.  

24 hours, 7 days a week.  

www.ntv.org.au/mrs

Family Relationships Advice Line (1800 050 321)

A national telephone service that helps families affected by relationship or separation issues, including information on parenting arrangements after separation. It can also refer callers to local services that provide assistance. 

Available Monday to Friday 8am to 8pm local time 
Saturday 10am to 4pm local time 
Closed Sundays and national public holidays 

www.familyrelationships.gov.au 

Relationships Australia (1300 364 277)

Provides counselling and other support for people who have experienced violence and abuse. 

Programs, groups and courses are also available for people who have used anger, violence or abuse in their interpersonal relationships. 

www.relationships.org.au 

headspace (1800 650 890)

Support services for young people with mental health, physical health (including sexual health), alcohol and other drug services, as well as work and study support. 

9am – 1am, 7 days a week. 

www.headspace.org.au 

Kids Helpline (1800 55 1800)

A free, confidential online and phone counselling service for young people aged 5 to 25. 

24 hours, 7 days a week. 

www.kidshelpline.com.au 

Australian Childhood Foundation (1300 381 581)

Counselling for children and young people affected by abuse. 

24 hours, 7 days a week. 

www.childhood.org.au 

National Disability Abuse and Neglect Hotline (1800 880 052 / TIS : 13 14 50 / NRS : 1800 555 677)

The National Disability Abuse and Neglect Hotline is a free, independent and confidential service for reporting abuse and neglect of people with disability.  

9am to 7pm weekdays Australian Eastern Standard Time (AEST) and Australian Eastern Daylight Time (AEDST) excluding Australian national public holidays.  

The National Disability Abuse and Neglect Hotline | Job Access

Elder abuse phone line (1800 353 374)

A free call phone number that automatically redirects callers seeking information and advice on elder abuse with the phone service in their state or territory. 

Operating hours and services vary across each state and territory.

Say It Out Loud

A national resource for LGBTIQA+ communities and service professionals working with people who have experienced sexual, domestic and family violence. 

sayitoutloud.org.au 

QLife (1800 184 527)

Provides anonymous and free LGBTIQ+ peer support and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings or relationships. Web-based services also available. 

Available 3pm to Midnight, every day 

qlife.org.au

WESNET

WESNET’s role is to provide support to services and agencies that assist survivors through programs such as the WESNET Rides program, training programs, member services and the WESNET Telstra Safe Connections program. WESNET is not a crisis response service.  

wesnet.org.au

eSafetyWomen

eSafetyWomen is designed to empower Australian women to take control of their online experiences. 

The eSafetyWomen resources aim to help women manage technology risks and abuse by giving women the tools they need to be confident when online. 

www.esafety.gov.au/women